- We accept return/exchange within 30days
- Merchandise must be in the same condition when it was received
- SALE items cannot be returned/exchanged
- Earrings cannot be returned/exchanged for hygienic purposes
- Personalized, engraved jewelries cannot be returned/exchanged
- We do not accept cash refund.
All return items must include completed copy of Return/Exchange Form
For exchanged items customers will pay the shipping fee:
- Metro Manila – 90.00
- Provincial – 150.00
- International- please check Xend
Exchanged items will not be shipped until the payment have cleared in our accounts. Email us to firstname.lastname@example.org for more further details like where is sent to etc.
Other options for return items, you can drop it off in one of our branches nationwide.
You may download the form by clicking this.