- We accept return/exchange within 30days
- Merchandise must be in the same condition when it was received
- SALE items cannot be returned/exchanged
- Earrings cannot be returned/exchanged for hygienic purposes
- Personalized, engraved jewelries cannot be returned/exchanged
- We do not accept cash refund.
All return items must include completed copy of Return/Exchange Form
For exchanged items customers will pay the shipping fee:
- Metro Manila – 70.00
- Provincial – 120.00
- International- please check Xend
Exchanged items will not be shipped until the payment have cleared in our accounts. Email us to firstname.lastname@example.org for more further details like where is sent to etc.
You may download the form by clicking this.