Return Policy

  • We accept return/exchange within 30days
  • Merchandise must be in the same condition when it was received
  • SALE items cannot be returned/exchanged
  • Earrings cannot be returned/exchanged for hygienic purposes
  • Personalized, engraved jewelries cannot be returned/exchanged
  • We do not accept cash refund.

All return items must include completed copy of Return/Exchange Form
For exchanged items customers will pay the shipping fee:

  • Metro Manila – 70.00
  • Provincial – 120.00
  • International- please check Xend

Exchanged items will not be shipped until the payment have cleared in our accounts. Email us to inquiry.imonojewelry@gmail.com for more further details like where is sent to etc.

You may download the form by clicking this.